Welcome to Midway Insurance Group
Claims Service
At Midway we are only too aware that an Insurance Policy is only as good as the claims handling that supports it, and how fast, fairly and efficient any claim is resolved. We have therefore arranged a Bespoke Claims Service for our clients in the Property market which will apply in the event of loss or damage. All our clients benefit from:
  • A 24 hr helpline - providing instant advice & support
  • Designated loss adjusters and claims contacts - ensuring consistency, continuity, knowledge of particular case & client
  • Nominated contractors - with guaranteed service and quality assurance standards
  • UK supplier networks with ring fenced capacity, therefore service is maintained even when there are National incidents such as storms or floods
  • Rapid response in Emergency 24/7, 365 days per year
  • Tailored Service level agreements with insurers
  • Quarterly claims information reports if required
  • A service charter ensuring prompt claims handling thus reducing unnecessary delays & hassle.



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Midway Insurance Services Limited are authorised and regulated by the Financial Conduct Authority
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