Welcome to Midway Insurance Group
Client Services
Midway has a professional, dedicated Property Owners Team with a combined experience in excess of 150 years in the property insurance industry and unique service arrangements agreed with our insurer partners. This enables us to provide sound advice, market leading cover and the highest possible service standards. We pride ourselves in giving an approachable & friendly service reinforcing the view "this is still a people business". In partnership, we work with you to identify any inadequately managed exposures to risk, underinsurance or potential gaps in cover and recommend solutions that deal with any shortfalls, thus creating a tailored insurance programme for you.

Underwriting Decisions
In todays demanding business world it is important to get fast responses to queries particularly where it concerns providing insurance cover for buildings, contents and liability. We have underwriters based in our own office and easy access to leading underwriters in the City who can provide immediate decisions. Essentially, this means we can give you a same day service and provide documentation confirming cover thus preventing administrative problems and subsequent consequences such as a missed contract.

Even more important is for us to ensure you receive a fast, effective and tailored claims service. We pride ourselves in our dedicated insurer facilities, utilising partner loss adjusters, a 24 hr helpline and quick response for decisions. For more minor losses, a dedicated contractor panel will be agreed.

We aim to provide same day response on any documentation you require, electronically or by mail.

Risk Management
We can offer the following services at preferential rates arranged with our insurer partners:
  • Discounted valuation service carried out by professional valuers.
  • Assistance with Statutory Compliance including:
    • Health & Safety at work act 1974
    • Occupiers Liability Acts
    • Regulatory Reform (fire safety) Order 2005
    • Disability Discrimination Act 2005
    • Building Act 1984 concerning energy performance
    • Energy Performance certificates
This can be provided in several forms including Risk Assessments, courses, online systems for audit purposes and Engineering inspections. FCA compliance advice can be provided by ITS Ltd.

Climate Change
We are all aware that greenhouse gases are currently at their highest and action needs to be taken now. One of our insurer partners can provide a six stage Carbon Neutral programme for major clients. This can lead to increased asset values and reduced running costs. Many of the improvements can be offset against Corporation Tax.

We are there for you all year, not just at renewal!

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Midway Insurance Services Limited are authorised and regulated by the Financial Conduct Authority
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